Updated April 10, 2020

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Hurricane Safety

Carolinians weather hurricane season by being prepared and helping their neighbors. It's essential to be ready to protect your family and homes beforehand and to safely begin rebuilding afterward. This page will be reguarly updated with resources to use before, during, and after the storm. Take a few minutes to look through the articles about hurricane preparation to ensure you've done everything you can to keep you and your loved ones safe.

All AAA branches are currently open and operating with normal business hours.

AAA Insurance members can start the claim process online or by calling 800-228-9224.

File a Claim

Talk to a local AAA Insurance agent or the find your nearest AAA branch by using our Locator page.

Find a Location

Hurricane Resources

American Red Cross
Disaster Relief & Recovery

Road Conditions
For members using our routing tool on to help navigate road closures, keep in mind that it is updated regularly but not always updated immediately. To avoid being routed to closed roads please check and websites for road conditions and closures first. The DOT websites are the best source for up to the minute road closures. Or visit your local AAA office to get help with routing.

Don’t return to your local area until officials say it is safe to do so. Keep in mind that roads and bridges may be damaged. To verify road conditions call:

Let people know you’re safe. Register with the American Red Cross Safe and Well system so family and friends can find you.

If you’re looking for rental housings or apartments because you can’t return home after a disaster, check FEMA Interim Housing Resources.

In North Carolina, call 211, visit the NC Department of Public Safety website for a list of shelters or download the ReadyNC mobile app.

In South Carolina, visit the SC Emergency Management Division website for a list of shelters or download the SC Emergency Manager app to find your zone based on GPS or by entering a physical address. Get the free app in the Apple Store or on Google Play.

Filing Claims
If upon returning home you notice that your property has been damaged and you’re insured with AAA, you can find claims filing information here.