Get Our App
Download the AAA app to easily request Roadside Assistance and lots more. Available in the App Store and Google Play.
A standout team drives our outstanding AAA Member experience.
Find a AAA Location
You can call or request help online.
Just have the following ready:
Please note that emergency roadside services are only available to AAA Members.
AAA Roadside Assistance is designed to get you back on the road. If your vehicle cannot be safely operated after one of our on-the-go roadside services (see below), we can tow your vehicle. If your vehicle needs towed, we can tow it to either: Option 1: The service provider's station or nearest AAA Car Care Center (Free of charge if within 10 miles) Option 2: Any location you choose. Based on your membership level, we can tow up to 200 miles free of charge. Additional towing miles are charged at $4.00 per mile. Certain restrictions apply, and not all vehicles and locations are eligible.
Don't let a dead battery leave you stranded! Our Mobile Battery Service can come to you and test your battery and system. If your car won't start, we can provide a jump or sell you a new battery and install it for you.
Run out of gas? Our emergency fuel delivery service can get you enough fuel to reach the nearest service station. For Basic members, fuel is provided at pump cost. For Plus and Premier members, fuel is provided free of charge. Please note that we cannot promise speciﬁc brands, diesel or octane ratings.
Need help changing a ﬂat tire? As long as you have an inﬂated, serviceable spare tire, we can install it for you. Our helpful service providers can help you get back on the road quickly! If you don't have an inﬂated spare tire or if your ﬂat is unserviceable, we can tow your vehicle.
Locked out of your car? Our emergency automotive locksmith services can help you get back in to your vehicle. If your keys are lost, broken, or the service provider can’t gain entrance to your vehicle, we can reimburse auto locksmith services ($50/Basic, $100/Plus & Premier).
We also offer up to $100 in home locksmith services for Premier members.
Certain restrictions apply, and not all services are eligible. See all restrictions
As a member of AAA you can request to have your vehicle extricated or winched. Your vehicle must be accessible at a distance of 50 feet or less from a state prepared roadside surface. A trained roadside service technician will operate one truck to perform the requested winching service. If special equipment, additional manpower or vehicles are required, AAA Basic members will be charged the additional costs, payable to the facility at the time of service. Plus and Premier members can be provided with a second truck and operator, when needed, for up to one hour free of charge.
Certain restrictions apply, and not all services are eligible. See all Restrictions
Request Assistance Online
Become an Approved AAA Provider
Although the weather has subsided, the residual impact is severe. Due to the impact from Hurricane Florence, AAA Roadside assistance may be limited and/or delayed across the Carolinas. Thank you for your patience as we work to assist all of our members in need.Close