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CLAIMS

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​What really distinguishes any policy from another is the company that stands behind it. Universal Insurance Company claims service has earned a reputation for being both reliable and convenient.

  • Ability to report a claim 24 hours a day, 7 days a week, 365 days a year.
  • Response from a claims adjustor on the same business day your claim is reported
  • Payment of all comprehensive and collision claims within 3 days.
  • Proactive updates regarding your claim to keep you in the loop
  • Guaranteed repairs for the life of the vehicle you own when you use one of our Preferred Body Shops.

If you are Involved in an Accident or Loss, Please Follow These Steps:

  • Notify the appropriate law enforcement agency immediately from the accident scene.
  • Do not leave the scene until released by the investigating officer.
  • Do not admit fault or disclose the limits of your coverage.
  • Do not discuss the accident with anyone other than the investigating officer or the representative from Universal Insurance Company.

Report the accident or loss immediately to your agent or call 1-800-228-9224.