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CAREER AREAS & ROLES

Jobs at AAA ​​


AAA Carolinas is much more than roadside service. Whether you like to work on cars, plan a dream vacation, enhance the customer experience through service and sales, provide customer safety and protection, or support the business needs, there is a place for you! Learn more about what we have to offer through AAA Carolinas jobs in North Carolina and South Carolina listed below.


Automotive Professionals

Our Car Care and Towing staff rescue our customers in their time of need, helping them get back on the open road. Our highly skilled AAA automotive team is passionate about helping our members with their automotive needs. If providing safety and peace of mind in all things automotive sounds like a fulfilling opportunity for you, then we would like to get to know you. For our learning automotive professionals, we offer full reimbursement upon completion of ASE certification courses. Our family of Automotive Professionals include:

  • Automotive Technicians
  • Store Managers
  • Porters
  • Call Center Representatives
  • Service Consultants
  • Dispatchers
  • Tow Truck Drivers

Do you own a repair shop or towing provider and want to become an Approved AAA Provider? Complete our Approved Provider form!

Travel Professionals

Do you dream about travel and enjoy sharing personal travel experiences with others? AAA Carolinas is the largest travel agency in the Carolinas. Our excited and successful travel professionals provide full-service travel experiences, whether our customers are looking for a weekend getaway, an exotic cruise or a family Disney trip. We are the only AAA club to have won the Disney AAA Club of the Year three times, and the only club to win it back-to-back. Our family of travel professionals include:

  • Travel Leisure Sales Specialist
  • Corporate Sales Specialist
  • Internet Sales Specialist
  • Customer Service Representatives
  • Travel Promotions and Marketing
  • Training and Development Team

Insurance Professionals

Our Insurance team prepares our customers for the unexpected incidents in everyday life. Our dynamic Insurance professionals and the famous AAA brand have made our company THE trusted companion with a century-long history of protecting the things our customers cherish. Our insurance jobs in NC or SC are the perfect fit for someone who understands the value of building strong relationships with customers and the power of positive personal interactions. Each insurance professional is dedicated to fulfilling these values by providing on-going personal service and customizable solutions. Our family of Insurance professionals include:

  • Sales Consultants for Auto, Home, Life, Health & Commercial
  • Retention Specialists
  • Claims Adjusters
  • Underwriters
  • Customer Service Professionals

If you own your own insurance agency and are interested in becoming an independent AAA agent, check out our partnership opportunities!

Sales

Do you have a passion for sales? Are you self-motivated and driven to succeed? We have endless opportunities to use your unique passion and skillset in the areas of Insurance, Travel, and Automotive. Our sales professionals in NC or SC will work in one of our retail branches and stay close to the community they serve. They receive in-depth training prior to their first customer encounter or will progress through a career path program where they have the opportunity to grow into a consultant role.

We work as a team to bring our consultants prospective customers whether it comes from another team member within the branch or from our call centers in Roanoke Rapids and Charlotte Headquarters. A sales career at AAA Carolinas is fast paced, competitive, and full of rewards for the right person. If you’re ready for personal success, search our jobs page for Insurance, Travel, Automotive consultant opportunities!

Customer Service

At AAA Carolinas we believe our greatest mission is to provide our members and customers with world class service. If you are passionate about making the customer experience memorable and being the quality expert then your service talents will be valued, respected, and completely utilized in one of our customer service jobs. We have Customer Service roles available at our Call Centers and at our retail stores throughout the Carolinas. Our Member Service Center in Roanoke Rapids, NC, is searching for self-motivated, compassionate, and driven team members to deliver elite service and contribute to the world-class reputation of AAA. We recognize and reward stellar service in a number of ways, including:

  • Highest number of Member compliments
  • Perfect Attendance
  • Leader’s Choice Award
  • Customer Satisfaction survey results
  • Member referral and renewal rates

Corporate

Marketing:
Put your creativity and strategic thinking to work as a member of the Marketing team. Our marketing jobs allow you to serve as a partner with AAA Carolinas to retain and expand membership as well as keeping members informed about all of AAA’s offerings and discounts. This is accomplished through strategic marketing plans and creative marketing materials such as TV and radio spots, direct mail, email marketing, social media and more.

Information Technology:
The IT team helps AAA Carolinas achieve peace of mind with the technology tools that employees use every day. As a member of the Information Technology team, roles include network management, development and management of applications, business analytics and more.

Human Resources:
Are you skilled at recruiting, training, benefits or employee relations? Put your skills to use in our human resources department! In this role you will partner with management to ensure company policies align with the organization’s goals. The Human Resource staff is passionately committed to making AAA Carolinas "A Great and Safe Place to Work."

Communications:
The Communications department promotes AAA interests by lobbying on safety issues related travel. As a member of the communications department you would have the opportunity to actively pursue opportunities with the media to share information concerning traffic safety, travel forecasts as well as other issues. You would also participate in the publishing of our bimonthly Go Magazine.

Accounting:
If your passion is ensuring that the company produces accurate financial records, then our Accounting department is the place for you! Our Accounting department is dedicated to providing timely and accurate financial data enabling team members to make informed business decisions. The Accounting department is responsible for accounts receivable, membership payments, payroll and much more.

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If one of these roles sounds like the right fit for you, check out our Job Listings. We look fo​rward to hearing from you!​



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