Get Roadside Assistance


 Need Roadside Assistance Now?


Call 1-800-AAA-HELP (1-800-222-4357) or Request Assistance Online



Please have the following information ready:

  • Your name, club code and membership number (from member card)
  • Year, make, model and color of the vehicle215X140
  • Exact location of your vehicle (street address if available and cross street)
  • Nature of trouble (flat tire, won’t start, in ditch, etc.)
  • Phone number where you can be reached 

Service Information

To serve you better, you (the member) must be with your vehicle when roadside assistance service is received. Please cancel your request for service immediately if service is no longer required. If the driver is en route, this call will count as a service call. 

 Peace of Mind on the Road

AAA’s success is based on our world renowned ability to provide assistance to members 24 hours a day, seven days a week. Our roadside assistance service includes more than just towing. We provide several emergency roadside services to put your vehicle in operable driving condition and get you back on the road again. Your coverage includes flat tire service, mobile battery service, fuel delivery, lockout, extrication and much more. Your AAA membership is designed to aid you as a passenger or a driver of a vehicle that has become unexpectedly disabled.

AAA Emergency Roadside services are for emergencies and should not be used for maintenance. Our services are rendered by independent and club owned operators and paid for by the AAA Carolinas club. During a service event the nearest available AAA contract facility will render services requested. If your vehicle is inoperable and attempts to get the vehicle on-the-go again are not successful, after a reasonable effort by the service representative, your vehicle will be towed.

To get more information about AAA's roadside regulations click here.

Although services are generally similar in all AAA and Canadian Automobile Association (CAA) territories, rules and regulations vary and services will be provided in accordance with regulations of the AAA/CAA Club servicing the area. Guidelines governing roadside assistance are subject to change without notice.

 Roadside Assistance App


Request roadside assistance service while on the go without placing a call. The FREE AAA Roadside Assistance app can help pinpoint your location if you don't know where you are. Plus you can search to find nearby Approved Auto Repair locations, rental car discounts and much more.  ​


 Mobile Battery Service


Don’t let a dead battery ruin your day. We will test, jump or replace your vehicle’s battery and electrical system if needed. Learn more about our service or call 800-222-4357 to have your vehicle tested today. Learn More...